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At CareWell Sleep Product Pvt Ltd, we are committed to ensuring your satisfaction with every purchase. If you receive a defective or damaged product, we're here to help.
We only offer product replacements for defective or damaged items. If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order to arrange for a replacement.
To initiate a replacement, please follow these steps:Contact our customer support team at [contact email/phone number] within 7 days of receiving your order.Provide your order number and details of the defective or damaged product.Our customer support team will guide you through the replacement process.
Return Conditions:Products must be returned in their original packaging.Customers are responsible for return shipping costs.Replacement products will be shipped out after we receive the defective or damaged item.
Exceptions:We do not offer replacements for products that have been used or damaged due to improper handling.Clearance or sale items are not eligible for replacements.
If you have any questions about our replacement policy or need assistance with a defective or damaged product, please contact our customer support team at 7094491599 Feel free to customize this policy further to accurately reflect the practices and policies of CareWell Sleep Product Pvt Ltd.
